ABOUT US

Our Business


ABILI is a solution that provides “service tech” to visualize and solve management issues
in the service industry, and “implementation support” to achieve results.

More than 600,000 people, mainly companies in the service industry
with multiple locations are currently using our services.

ABILI addresses the unique challenges of multi-location businesses,
such as information gaps between HQ and “middle management,”
as well as for customer facing frontline staff.

Variations in sales, customer experience, and employee satisfaction
across locations are other key areas.

By improving these, ABILI helps maximize human capital while contributing
to enhanced service value and financial performance.

Multi-location Business Specific
Management Dashboard

Make smarter decisions at HQ and
your stores

We build affordable, customized dashboards that consolidate all your company data,
no matter where it comes from
Visualize and address inconsistencies, bottlenecks, and untapped potential across your branches to enable data-driven decisions

Video-based Execution Management
System

Changing how to manage
multi-location businesses

It is an execution support system that solves all issues for "Top Management", "Middle management", and "Front-line" by utilizing content such as short videos and interactive communication.
In addition to appropriate training and execution of tasks based on the roles and abilities of staff members, we also provide knowledge management on a digital basis.

Store Evaluation and Problem Solving
System

Changes onsite based on customer
feedback

We provide consistent services from customer satisfaction surveys and questionnaire creation to analysis.
We can create a system that leads to immediate on-site improvements, customer satisfaction, and employee motivation, all at a reasonable price.

Service Skill Management System

Clearly defined skills, giving the workplace new life

Digitized skill assessment system for all on-site employees, including part-time and temporary workers, and establishing a training and evaluation cycle. We can also implement a rank-up system tailored to your company hierarchy, enabling skill visualization, evaluation, and optimization of career steps.

Policy Design, Implementation,
Content Creation

Partner for business process reform

Our Content Creation team support professional video production, and our Customer Success team, comprised of industry experts, will accompany you in the steady implementation of measures.
We support our clients in achieving "DX that delivers results".
MV_mission

Grand First Kandakonyacho 5F,
15 Kandakonyacho, Chiyoda-ku,
Tokyo, 101-0035

Japan 

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